Observability Engineer

Our Engineering Insights team is a dynamic platform team within our Empower Agile Release Train. Our core mission is to develop and maintain a cutting-edge observability platform that provides development teams with a holistic view of their applications’ health, performance, and operational insights.

Beyond core telemetry, we also dedicate a portion of our time to developing our own in-house solution for calculating and publishing key Developer Experience (DevEx) metrics (based on DORA) directly into our observability platform, further empowering teams with actionable insights.

We’re building the foundation for smarter, more efficient energy solutions.

Only together will we take the next step in energy transition. As an Observability Engineer, you’ll be a pivotal expert in: 

• Designing & Implementing Observability Pipelines: Crafting scalable and cost-effective data ingestion pipelines for logs, metrics, and traces from diverse AWS accounts into our central New Relic platform.   
• Infrastructure as Code (IaC) Development: Developing modular, reusable, and generic OpenTofu (Terraform) modules to automate the deployment of observability infrastructure across our AWS environments. 
• Data Processing & Transformation: Building and maintaining data processors, primarily in Python, to transform, filter, and enrich telemetry data for optimal ingestion and analysis, including the calculation of DORA metrics. 
• Cross-Account Integrations: Engineering seamless and secure data flows between our feature teams’ AWS accounts and our central monitoring infrastructure. 
• Building Reusable Assets: Creating standardized “building blocks” and reusable assets that empower development teams to easily integrate their applications with our observability platform. 
• Ensuring Platform Reliability: Maintaining and continuously improving our existing observability infrastructure, focusing on performance, security, and cost efficiency. 
• Driving Observability Best Practices: Advocating for and implementing effective monitoring, logging, and tracing strategies across the organization, and documenting our approaches in our developer portal. 

We’re looking for collaborative problem-solvers and proactive “doers” who are eager to make an impact. If you’re driven by continuous improvement and have a “you-built-it-you-own-it” mindset, you’ll fit right in. You should recognize yourself in this and the following:

• Excellent command of the English language, both oral and written. 
• Proven experience in system design for complex, distributed cloud environments. 
• Strong proficiency with Infrastructure as Code (IaC) frameworks, particularly OpenTofu/Terraform, for building modular and generic solutions. 
• Solid experience in developing data processors and automation scripts in Python. 
• In-depth knowledge of data pipelines in AWS, including services like CloudWatch, OpenTelemetry, Kinesis (Firehose/Streams), and Lambda. 
• Experience with OpenTelemetry concepts and tools, including the OpenTelemetry Collector, for standardized telemetry collection. 
• Experience with GitLab CI/CD pipelines for automated builds and deployments. 
• Familiarity with New Relic or similar observability platforms (e.g., Splunk). 
• A strong DevOps mentality, embracing ownership and a desire to continuously improve development lifecycles. 
• Adaptability to constant change, including new requirements, evolving goals, and emerging technologies. 

We appreciate and value the energy and motivation you put into your work so that we can be the best energy partner for our customers. We show this by providing a nice employment package. We offer you: 

• A job in which you can use your expertise to contribute to the sustainability of the Netherlands! 
• A gross monthly salary between € 4.967  and € 7.053 
• A bonus of 10% of your annual salary to express our appreciation even more 
• 30 day’s holiday and 8% holiday pay 
• The opportunity to work within a hybrid model. 
• Interested in a workation? We’d like to think along with you! 
  A discount on your energy bill and on all products of our service partners (solar panels, heat pump, maintenance, etc.) 
• An attractive head office within walking distance of Central Station Den Bosch with amenities such as a good coffee bar, two company restaurants and free fresh fruit 
• An NS Business Card for commuting or a mileage allowance. You decide. 
• Development and growth opportunities and an associated personal development budget of € 500 per year. You can also follow job-related education, training and courses at our expense. International ambitions? As part of the E.ON Group, we also offer you plenty of development opportunities within the other E.ON countries.   
• And last but not least: an environment in which you can really be yourself. For us, all that matters is who you are and what you can do. So feel free to leave out your gender, nationality and/or age on your CV.

As an energy supplier, we help more than 2.5 million customers in the private and business market. With our Essent, energiedirect, Powerhouse and Vandebron brands and our service partners throughout the Netherlands, we assist our customers with energy solutions. With more sustainable living and saving energy. We do this with sustainable products such as solar panels, heat pumps and insulation for an energy-efficient home. We also invest heavily in innovative solutions that are part of the energy system of the future, such as hydrogen and cooling and heating networks. Together with our customers, we take the next step in energy. We are part of major European player E.ON.